Scott Feingold

SUMMARY

Technical Operations Executive with over 10 years of experience bridging the gap between complex software engineering and global business strategy. Proven track record of transforming traditional delivery models into scalable, software-centric ecosystems across US, European, and APAC markets. Expert in orchestrating distributed cross-functional teams, managing multiple projects, and driving operational rigor within high-growth technology organizations. Deep technical roots in full-stack development and infrastructure architecture enable unique credibility with engineering teams while delivering transparent, data-driven value to executive stakeholders.

EXECUTIVE
SKILLS

Global Organization Design
Strategic Roadmapping
Vendor Negotiation and Onboarding
Cross-Functional Alignment

Resource Capacity Planning
Crisis Management
Change Management

TECHNICAL
SKILLS

PHP
C
Java
SQL

PHP Storm
VS Code
git
Vim
Wireshark
Navicat

Apache 2.x HTTPD
Apache Solr
nginx 1.7
MySQL
Postfix mail server

Rocky Linux 8+
Ubuntu 12.04+
Windows Server 2012
Windows 7+

Google Analytics (Universal and GA4)
Matomo
LinkedIn Ads
Reddit Ads
Google Ads

ENGINEERING
LEADERSHIP

Technical Mentorship
Code Reviews
Onboarding & Training

Conflict Resolution
Technical Documention
Stakeholder Communication

EDUCATION

B.S. in Computer Science,
minor Business Administration
University of Maryland Global Campus

EXPERIENCE

Multidisciplinary Department Oversight: Direct and coordinate the resources of three teams (Paid Ads and Web Analytics, Backend Web Development, Frontend Web Development) to ensure on-time deployment of deliverables. Manage the lifecycle of internal tooling and facilitate global process improvements across global offices.
Executive Leadership & Reporting: Partner with the President and Board of Directors to define operational strategy, present quarterly assessments on projects, delivery forecasting, and long-term planning.
Global Operations: Collaborate directly with global leadership across 15+ countries (Americas, Europe, and Asia) to standardize workflows to ensure cohesion between headquarters and distributed regional offices.
Atlassian & CI/CD Infrastructure: Architected and implemented enterprise-wide JIRA workflows to streamline project tracking across all departments. Managed the development ecosystem (Confluence, BitBucket, Bamboo) to support a robust CI/CD pipeline, specifically for the web development and information technology departments.
Software Product Leadership (Email Marketing Infrastructure): Own the company's global email marketing infrastructure, ensuring strict adherence to global privacy laws and high-volume delivery. Spearheaded the end-to-end development of proprietary internal software, including a custom WSYIWYG email creation platform and a comprehensive analytics dashboard, significantly improving lead generation tracking and campaign visibility.

Team Leadership: Directed and oversaw the Web Experience team and the Backend PHP Development team. Responsible for managing the full public website and developing tool for the global company intranet.
Strategic Software Delivery (Rapid Pivot for COVID): Led the emergency architecture and deployment of a bespoke virtual conference platform in under 5 months, enabling a critical business pivot from in-person to digital engagement. Orchestrated the delivery of a complex features such as: real-time chat, pre-recorded video hosting, live comment sections, and vendor integration. I partnered with the event leaders across multiple regional offices and time zones (US, EU, and Asia) to ensure the global conference worked for all audiences.
Global Data Infrastructure & Compliance: Managed distributed database architecture across the Americas, Europe, and Asia, executing comprehensive GDPR compliance rollout to ensure data sovereignty and legal adherence in all operating regions.
System Reliability & Tooling: Spearheaded the design and implementation of a proprietary real-time sql replication monitoring tool, proactively identifying network latency issues and ensuring high availability for critical business data.
Global Website Uptime: Maintained global systems for delivering website uptime for both inter- and intra-net resources through proactive infrastructure upgrades and detailed failover planning.
Internal Event Operations: Directed the technical and operational execution of the annual 3-day internal summit. Leveraged proprietary software to drive employee engagement through gamification (trivia, an online escape room, and a memory card matching game) and interactive scheduling ensuring seamless delivery for a distributed workforce.

Back-end Web Team LeadJul 2016 - Dec 2018

Technical Team Leadership: Led a specialized Backend PHP development team, enforcing high standards for code quality through rigorous review processes and driving key architectural decisions for scalable system design.
Cross-Functional Delivery: Orchestrated development timelines in partnership with Frontend Leadership, ensuring strict alignment on priorities, managing dependencies, and guaranteeing the seamless integration of full-stack deliverables.
Platform Optimization: Directed the strategic enhancement of core web infrastructure and internal tools, implementing continuous improvement initiatives that optimized performance for both the high-traffic public site and critical enterprise intranet.

Database & Performance Optimization: Re-architected the core SQL schema and Solr caching layer for the company's global event and training calendar, significantly reducing query times and improving load times for high-traffic pages.
Code Refactoring & Standards: Championed architectural best practices by refactoring legacy codebases to strictly adhere to MVC principles, decoupling presentation logic (HTML/CSS) from backend PHP classes to improve long-term maintainability.
Backend Development: Engineered robust dynamic form validation modules within the Zend Framework 2 ecosystem, ensuring data integrity and security across customer-facing applications.
Collaborative Implementation: Partnered with frontend development teams to translate complex visual designs into functional html and JavaScript that coupled seamlessly into the backend architecture.

Lead a group of developers for the purpose of upgrading and maintaining all of JIFSAN websites and applications.
Completed the rebuild of many JIFSAN websites from a plethora of different languages(static HTML, Coldfusion, PHP) to the current design: most have an MVC framework(cakePHP) integrated with a fully functional CMS(Wordpress) to allow ease of maintainability by both developers and content managers.
Designed, implemented and maintained a development/production infrastructure including a proper work flow to ensure a fully stable release to the production environment. This included implementing and enforcing source control on all projects.
Upgraded infrastructure from physical machines to virtual machines using current hypervisor technology by leveraging all resources available to the department from the university.
Responsible for full webstack development including, but not limited to domain name servers, mail server(with SMTP, POP3, SPF and DKIM), reverse proxy, and firewalls.
Lead programmer and system administrator for the multiple websites under the JIFSAN umbrella (jifsan, foodrisk, ppod, norodb)

Upgraded a legacy database system that had no consolidated backend to a modern web-based solution with a full CRUD adminstration site. This allowed the department to properly account for vouchers totalling in the hundreds of thousands of dollars, a task that was impossible before this redesign.

Updated and assisted in maintaining internal applications for the department.
Assisted with asset management including ensuring all data was removed from computers before sale.
Created and implemented programing solutions to aid employees with daily tasks.
Maintained over 150 computers and 40 printers.
Aided in responding to help desk tickets.